<aside> 👉 This process is very similar to what is detailed in How to manage a failed payment article. Check that out for more step-by-step instructions.

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There might be times when one of your customers wants to change their form of payment for the auto-charge that you have set up for them through Subscript. If you need to do that for one of your customers, you will need to send them a new payment link.

When on an invoicing schedule, click Settings in the top left corner

Ensure that Auto-charge the customer is selected to “on”. You may have to click the blue button on the bottom left corner to activate auto-charge. Click Save Settings.

You’re now able to send out a new payment link if you choose to do so by clicking Generate Link for new payment details.

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Note that when your customer enters the new payment method, the invoice in question is going to be immediately charged.

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