<aside> 💡 If you use a different General Ledger other than QBO or Xero, or have your Sales, Marketing and COGS data structured differently, contact our Data Solutions team or consider entering costs manually: How to Add Costs Data to Subscript Manually.

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By Accounts

To configure what are the accounts (Xero and QBO) you want to sync expenses from to have your CAC, Gross Margins and other metrics calculated, follow the steps below:

1. Click Settings in the left menu > click your GL integration
2. Scroll down to the question “How do you want to integrate your <GL>?” > select By accounts
3. Click Edit Configuration
4. Click (+) under each category (Sales, Marketing and COGS) and select the accounts you want to configure for each
5. Click Save Settings when you’re done

Settings > GL menu option.

By Classes

In case your expenses are structured by classes instead, please contact our Data Solutions team.

How the Cost Metrics are Calculated

Every night, Subscript will take into account your configurations and sync expenses for each month from your General Ledger. The total of expenses for each category are considered to calculate:

• CAC - Cost of Customer Acquisition
• CEC - Cost of Customer Expansion
• LTV / CAC
• New Revenue / Costs
• Gross Margins
• Gross Margin (non-recurring)
• Payback Period

You can click any metrics in your dashboards to learn how they are calculated.

<aside> 💡 Burn Multiple is only calculated for Quickbooks and Xero, not in the manual cost setup.

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